Shipping policy

At Glowvera, we are committed to delivering your premium skincare tools safely and promptly.

PROCESSING TIME
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

SHIPPING TIME
United States: 7–15 business days
International: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.

ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

CUSTOMS & DUTIES
International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

LOST OR DELAYED ORDERS
If your order has not arrived within the estimated timeframe, please contact us at hello@glowvera.com and we will investigate promptly.